Wednesday, February 10, 2010

Stay the Course

First, thank you for your kind comments to Ryan Law, our new Director of our Office for Financial Success.  While I have had the opportunity to deny rumors that I have either been promoted or fired, I would like you to know that Ryan will be sharing the duties of writing our weekly Tip.  I am certain that he welcomes your suggestions on how we can make the Tip better to serve your needs.  He can be reached at lawr@missouri.edu .

 

We spend a lot of time with college students.  We teach, we engage them in research, and we attempt to serve them through our financial counseling center, the Office for Financial Success.  It is apparent that students are increasingly concerned about their ability to financially support their college education.  A very recent study by the University of Arizona’s Arizona Pathways to Life Success in University Students (APLUS) came across my computer screen this morning.  The findings of the study should start you to thinking about your futures – whether you are a student, a parent, or a citizen that merely desires to see our society and economy continue to be successful, both financially and socially.

 

I will present the cogent points in bullets, with my commentary, if any, in sub-bullets and italics. If the bullet talks about change over time, you should be aware that the first data were collected in early 2008 and the most recent data in early 2009.  Hence, the current recession was in “crisis” mode.

 

·         Ninety-five percent of college students say the economic crisis has impacted their family's finances and 93% have felt an effect on their own financial lives.

·         One of the most significant outcomes related to students' perceptions of their financial capabilities. Although students' factual knowledge of financial basics held steady, students rated themselves less knowledgeable, 19 percent less knowledgeable, than when previously surveyed.

o    A crisis in confidence can be very harmful to individuals’ decisions to stay the course to reach their goals.  We must have confidence in what we know are sound financial principles. Do not cut and run to the “land of fear”.  If one lets negativity take the place of confidence, personal control will erode and “quick fixes” will be sought.”Quick fixes” often become “long and painful”.

·         Ninety-five percent of the students have changed their personal money management in response to the recession. Some of this is good.  For example, budgeting, as a financial practice, rose 3% among students who felt the most impact from the crisis. The most dramatic changes, however, were not positive.  For example:

o    169% increase in the number of students who report dropping classes

o    106% increase in those taking a "leave" from school

o    78% rise in the number of students who report postponing health care

o    26% percent increase in students using one credit card to pay off another

o    Before students take such drastic measures, they should seek competent, independent advice from a financial counselor or financial aid office. These figures are alarming and devastating to a generation of students.  Students who, by tomorrow, are our leaders.

·         Debt increased among students. Students reported credit card debt up 60% percent and education loan debt up more than 85%, compared to the spring of 2008. For some ethnic groups, the rates of increase were double and triple those of the overall sample.

o    Since the data are from a longitudinal survey of a panel of students, we could expect students to both need and rationally demand more student loan debt later in their academic careers.  Yet, these increases point to the existence of severe financial stress in the students and their families.

·         Money problems chip away at mental and physical health. In comments and open-ended responses students described worrying over:

o    parents losing their jobs,

o    increases in tuition,

o    fixed scholarship amounts,

o    the need to work more, and

o    whether they should transfer to more affordable schools.

·         Students’ trust in major institutions has suffered. Overwhelmingly, students in the latest wave of data report "only some" trust in government, business, banks and other major institutions. And 20% said they harbored "hardly any confidence" in these entities.

o    We all like to bash the government, the big banks, and big business.  Yet, can you imagine our life without them?  This lack of trust and its implications for political and social involvement is troubling as it interferes with, as the researchers called it, the development of “social capital”.

 

Although the data are sobering, the authors note that parents are in the best position to help moderate the effects of the economic crisis on their children's attitudes and behaviors.  They state, "From the current study, we know that nearly 80 percent of students are financially dependent on their parents, and we know from earlier APLUS research that parents are the top influencer when it comes to students' financial knowledge, attitudes and behaviors. That puts parents in a powerful position to help their young people navigate the wake of the crisis in ways that repair and restore our economy rather than hobbling it for years to come."

o    Parental readers - Have you spoken with your child about your financial situation and their responsibilities with respect to working toward our collective brighter future?  If you are in crisis, are you optimistic or depressed?  If you are optimistic, you are much more likely to find a solution, perhaps another job, than if you are depressed.  If your depression is keeping you awake or causing you to lash out at the innocent, seek a competent counselor to help you heal.

 

I wish I could say that the above is “Good Stuff”.  You know that these results are not comforting.  We desire to see a horizon sporting a financial success banner.  If you are a student, please commit yourself to your studies and your investments in yourself.  Those investments cannot be taken from you.  If you are a parent, stay the course but make sure it is a good course.  Talk frankly with your older children about the successes and failures of your financial lives.  As a parent myself, I know they don’t seem to be listening and, often, they are not listening.  Yet, they are always modeling the behaviors of those they know and trust and you can’t have trust, without honesty.

 

For more information about the survey, visit http://aplus.arizona.edu.  The survey was funded by the National Endowment for Financial Education .

 

The entire packet will also be available with additional details on the TCAI Web site.

 

Attend a Webinar on the APLUS research on February 18, 2010, at 11 a.m. EST.

You may sign up at: http://aplus.arizona.edu/webinar.html .

 

 

 

Thursday, February 4, 2010

Debt Management

As the new director of the Office for Financial Success I want to take this opportunity to quickly introduce myself to you.

I graduated from Utah State University where I received a Family Finance Degree.  After spending several years in the industry (insurance, banking and financial planning) I decided it was time for me to return to school.  I enrolled in the Personal Financial Planning program at Texas Tech University and graduated in December of 2009.

I am excited to be here at the University of Missouri – the support of the department and community is outstanding.  For me, financial counseling is not just a job or a career, but a calling and my passion.  There is no greater feeling than sitting across from someone and seeing hope enter their eyes.  That is why I love this work.  Thank you for your welcome and support.

One quick note before we jump into today’s topic – this is YOUR Financial Tip of the Week!  If you would like to see a specific topic covered or have a question you would like answered, we would love to receive those!  Just send an e-mail with your question or suggestion and we will utilize those as we write future tips.

Debt Management

The National Foundation for Credit Counseling (NFCC) just released a report of a survey that asked consumers what they would do if they find themselves in financial distress.

The question asked was:

“If I were in debt beyond what I could manage on my own, my first point of action would be to:”

Here are the responses and percentages:

Seek help from a legitimate credit counseling agency

38%

Talk directly to my creditor(s) about debt settlement

33%

Consider debt settlement through a debt settlement company

14%

File for bankruptcy

5%

Ignore the debt since I can’t pay it

10%

 

As a financial counselor I was happy to see that over 70% of respondents said they would seek help from a legitimate credit counseling agency or talk directly with their creditors.

I would like to discuss each of these options briefly in today’s tip.

Seek Help from a Legitimate Credit Counseling Agency

There is a great book about debt published by The National Consumer Law Center titled Guide to Surviving Debt (ISBN: 978-1-60248-027-8).  In this book a legitimate credit counseling agency is defined as an “agency that offers a range of services from basic budget counseling to education courses about finances to debt repayment plans” (p. 58).  A credit counseling agency will not only help you work through your situation, but will also educate you so can avoid the problem in the future.

Talk Directly to my Creditor(s) About Debt Settlement

It is important to communicate with your creditor(s) when you are facing a financial crisis.  You should call them and tell them that you are facing financial problems right now and cannot pay but that you will pay the debt as soon as possible.  They may also be willing to work out some kind of re-payment plan that fits your budget better.  They are usually much more willing to work with you if you are honest and upfront with them before the situation gets bad.

Consider Debt Settlement through a Debt Settlement Company

It didn’t surprise me that more than 10% of respondents selected this.  Debt Settlement Companies advertise very heavily on TV and radio.  You hear claims that someone who owed $41,000 settled for $8200.  What is a Debt Settlement Company?  They will collect information about your debts then you will send a payment to them that they maintain in an account.  They do not send the money to the company you are in debt with.  When they believe there is enough money in the account they will call the company to try to settle the debt with them.  In the meantime, you aren’t making payments, so you will likely be facing pressure to pay, be sued for collection, have your debt turned over to a collection agency and have your credit score destroyed.  You also often pay very high fees to these companies.  While debt settlement can work, it can be a long and expensive process, and finding a legitimate company can be difficult.

File for Bankruptcy

While only 5% of respondents selected this option it is important to address it.  Filing bankruptcy is a very serious decision that needs to be made with care.  Bankruptcy is a legitimate means of getting a fresh start, but it will drop your credit score and stay on your credit report for 10 years.  You may have difficulty getting loans after that.  It is important to work with a legitimate credit counseling agency to explore all options before declaring bankruptcy.

Ignore the Debt Since I Can’t Pay It

If you ignore the problem it eventually goes away, right?  WRONG.  Ignoring the debt is not a good decision.  Late fees will pile on, you may get sent to collections or be sued, your assets may be repossessed, and your credit score will start to drop.

If you are facing financial problems set up an appointment with a legitimate counseling agency and be up-front with your creditors.  Taking these pro-active steps are the best things you can do.

If you need help with your debt situation be sure to contact The Office for Financial Success at http://financialsuccess@missouri.edu.